Peer Support Chat

Important Announcement

Facebook is discontinuing Community Chats, which means our Weekly Peer Support Chat is on pause for now. We’re working on finding a new platform, and will keep you posted as soon as we’re ready to resume. We know how important the weekly chats are to everyone. Thank you for your patience and understanding while our team prepares for Phoenix World Burn Congress.

What You Can Do in the Meantime

  • Stay connected in our Phoenix Society Facebook Group—share your questions, advice, and support with one anothe

  • Join our Virtual Support Groups for meaningful peer connection and encouragement.


Looking for emotional support after a burn injury? Phoenix Society’s online Peer Support Chat connects burn survivors, caregivers, and loved ones for real-time conversation and healing.

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What Is the Peer Support Chat for Burn Survivors & Loved Ones?

Peer Support Chat offers a vital connection to the burn community for burn survivors and family members. In this online conversation, moderated by trained Phoenix SOAR peer supporters, participants from all over the world can address questions and concerns about burn recovery. 

Joining Peer Support Chat

  • Join Phoenix Society's Online Survivor Community on Facebook.

    • This group is only available to burn survivors, family, and friends. We will not allow hospital partners or corporate teams into this group.

    • Members must answer three questions prior to being accepted into the group, including:

      • Identifying as a burn survivor, loved one, or caregiver,

      • Briefly describing the burn injury and what hospital the survivor was treated at,

      • Providing a valid email address,

      • And accepting the group rules and understanding of our weekly chat.

  • Once in the group, look for the "Chats" section (this may be under “See More” or in the left menu).

  • Find and click on "Wednesday Evening Peer Support." This will add you to the chat.

  • Once joined, you can also access the chat through the Messenger app.

Frequently Asked Questions

Join Phoenix Society’s Online Survivor Community on Facebook - a private group exclusively for burn survivors, their families, and close friends. To maintain a safe and supportive environment, hospital partners and corporate teams are not permitted to join.

New members must answer three questions before being accepted into the group: identify as a survivor, loved one, or caregiver; briefly describe the burn injury and the hospital where treatment was received; and provide a valid email address. Members must also accept the group rules and acknowledge the weekly peer support chat.

Once you're in the group, navigate to the “Chats” section (which may appear under “See More” or in the left-hand menu), and click on “Wednesday Evening Peer Support” to join. After joining, the chat can also be accessed through the Messenger app.